"We have isolated the hang after crash/force quit that impacts all Office 2016 apps as well as Outlook 2016 repeated crash after launch," Sunder Raman said yesterday. On another thread, a different Microsoft program manager offered a bit more information. Thank you for your patience and understanding."
Ms office for mac 2016 update#
"I will update this thread as soon as we have something to share. "Please stay tuned for the fixes for Mac Outlook 2016 on El Capitan," wrote Faisal Jeelani, a Microsoft program manager, in the longest thread Wednesday. Microsoft was not ready to set a timetable for an Office for Mac 2016 update. "Where is Office for Mac 2016's fix?" wondered "Tony Lin_8" on Wednesday. Not surprisingly, that prompted people running Office for 2016 to ask when their needs would be addressed. That problem had caused Outlook 2011 on El Capitan to crash when syncing with Exchange mail servers.Īn update to Office for Mac 2011 claimed to stop the crashes, and users commenting on Microsoft's support forums confirmed that they were again working without interruption. On Wednesday, Microsoft issued a fix for a separate-but-related issue, one involving Office for Mac 2011, the new suite's predecessor. An engineer who specializes on the Mac and works for a multi-national IT services firm reached out to Computerworld, saying that none of those in his workplace's pilot program had seen Office 2016 for Mac crash or freeze when running on El Capitan. Not everyone has had to deal with crashing productivity. Computerworld staffers running Office for Mac 2016 on El Capitan-powered Macs have been affected as well. Most of the crashes involve Outlook, the suite's email client, but other applications, including Word, Excel and PowerPoint, also regularly drop dead, either separately or when Outlook goes down.
The issue goes back further than that, however, with complaints first appearing July 10, just one day after Microsoft launched the production build of Office for Mac 2016 and Apple delivered its first public beta of El Capitan. The bulk of those reporting problems with Office for Mac 2016 began seeing the applications crash last week after they upgraded to OS X 10.11, aka El Capitan.
Ms office for mac 2016 download#
"It would have been a simple correspondence: 'Hey, we see you use our new Office 2016 on Mac, there's a big OS X update coming, give us a bit of time until you download it.' No harm, no foul." "How is it remotely feasible that neither Microsoft (mostly at blame) or Apple (ignorance is not great customer service) had any proactive communication to NOT DOWNLOAD EL CAPITAN?" asked a commenter labeled "cxr341" on Tuesday.
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